Compass hope center

The HOPE Center

The HOPE Center is a comprehensive, Ryan White-supported health clinic for individuals living with HIV/AIDS. We are dedicated to meet your medical needs and assist you in managing your well-being. In 2019 The HOPE Center merged into COMPASS Cares services providing additional services the is a North Central Health District, covering its 13-county jurisdiction.

Comprehensive Services

When you enroll at COMPASS Cares, you’ll immediately have access to the most comprehensive HIV services in middle Georgia. You’ll receive complete treatment of HIV and outstanding primary care for the treatment of other health conditions. Should you need specialist care, we’ll even provide outside referrals.

Personalized Care

Everyone has unique needs. Here, you’ll have a medical team that works closely with you to create the treatment plan that’s best for you. They will assess your needs and help you get the care and support you need to achieve treatment success.

A Medical Home

At COMPASS Cares, you have access to an array of medical and social services including medical care, dental care, mental health counseling, housing assistance, nutrition services, transportation and case management.

Case Management & Social Services

Nothing is more important for people with HIV than having access to quality health care. If you have difficulty accessing the health care you need or receiving the financial benefits that are rightfully yours, you can lean on our case management team and their expert knowledge in navigating the health care system. Their top priority is to help you get enrolled in quality HIV health care and to ensure that your health care benefits are secure.

Our social services help eliminate serious barriers to successful HIV treatment. Homelessness, poor nutrition, discrimination, benefit denials, and poverty are common problems that often overwhelm clients. These problems can become so severe that patients can’t give the attention that’s needed to their HIV treatment plans.

If you experience any of these problems, our social services are here to help you strategize and develop solutions that focus on your health and well-being.

Your social work/nurse case manager will meet with you to do a full assessment of you needs including:
  • Medical, dental and behavioral health needs
  • Nutritional, housing and other social service needs
  • Financial needs
  • Your eligibility for government benefits
  • Resources or referrals for family and child needs
  • Based on the results of your comprehensive needs assessment, the social work case manager will work with you to create a care plan personalized for you. This plan will address your needs and resolve issues you may have.
    If you aren’t enrolled in medical care, your social work case manager will provide you with information on COMPASS Cares, as well as a range of services available to you through other medical care providers. Your case manager will coordinate your enrollment as a client with the provider of your choice.
    Our social work case managers will work to secure your benefits from Social Security, Medical Assistance/Medicaid, Medicare, commercial insurers and other benefits that are rightfully yours.

    Based on your comprehensive needs assessment, your social work case manager will work with you to coordinate your enrollment in medical, dental, pharmacy and oral health care and social services at COMPASS Cares and other community service providers.

    COMPASS Cares employs a team of individuals who are living with HIV and who can assist you in your journey in understanding your HIV diagnosis, as well as how to maintain your health. They are available to support you when you struggle with treatment and care, and can provide support and guidance on how to talk with friends and family about living with HIV.

    We employ a team of individuals who are living with HIV and who can assist you in your journey in understanding your HIV diagnosis, as well as how to maintain your health. They are available to support you when you struggle with treatment and care, and can provide support and guidance on how to talk with friends and family about living with HIV.

    Diet and Nutrition Services

    We provide clinical dietitian services in partnership with North Central Health District. These services include one-on-one nutritional and wellness assessments; counseling assistance for nutritional food planning; support with planning healthy balanced meals; diabetic maintenance care; and weight management.

    Our registered dietitian provides our clients with advice on the best foods for living with HIV. We provide cost-effective cooking demonstrations, access to seasonal fresh fruit and vegetables and access to healthier snack options to help your body process HIV medication easier, make your immune system stronger, improve your oral health and increase the effectiveness of HIV treatment.

    Dental Services

    We provide clinical dental services in partnership with the North Central Health District and the Macon County Health Department. These services are for emergency dental care and oral health education to adults. Our expert staff provides a range of services that includes:

  • Exams and cleanings
  • Dental screenings
  • X-Rays
  • Extractions
  • Behavioral Health Services

    If you experience stress, anxiety, depression, addiction, or any other mental health challenge, COMPASS Cares will do its best to assist you. Our behavioral health and wellness services are available to help you overcome these mental health challenges. Whether you are newly diagnosed with HIV or have lived for many years with HIV, our goal is to help you be mentally and emotionally healthy.

    Through COMPASS Cares’ behavioral health and wellness services, you can receive screening and diagnostic assessments of mental health conditions you may have. You’ll have access to counseling services and may receive referrals for psychiatric evaluation, alcohol, and other drug treatment services. You may also participate in one of our many groups or join a wellness program.

    We maintain an onsite staff along with contracted counselors and therapists that are experienced, mental health professionals. We are dedicated to your well-being and will always assure you that you will are treated with dignity and respect in a confidential and supportive environment.

    Housing & Transportation Services

    If you experience stress, anxiety, depression, addiction, or any other mental health challenge, COMPASS Cares will do its best to assist you. Our behavioral health and wellness services are available to help you overcome these mental health challenges. Whether you are newly diagnosed with HIV or have lived for many years with HIV, our goal is to help you be mentally and emotionally healthy.

    Having secure housing is highly beneficial for your HIV treatment. With safe and affordable housing, you can focus on your treatment plan, adhere to your medications, and improve your health. Similarly, having access to reliable transportation can make all the difference in your ability to see your doctors regularly.

    We offer limited housing assistance through the Housing Opportunities for Persons with AIDS (HOPWA) tenant-based rental assistance program. HOPWA provides housing and case management support for up to 1 year (limited assistance available).
    Case management services are provided by our housing specialists who work with you to create a housing action plan. Together you will explore your best housing option, provide housing or shelter service referrals and assist with applications for programs outside COMPASS Cares.

    COMPASS Cares offers transportation to medical, dental, mental health and support group services at the center and within the community. HOPE Center maintains its own vehicles and provides non-Medicaid transportation services throughout our 13-county coverage area.

    Insurance and Financial Assistance

    At COMPASS Cares, you’ll never be denied the care you need because of financial reasons. Whether you’re unemployed, have low income or simply cannot afford the cost of HIV-related health care, we’ll always work with you to provide the services you need.

    We accept multiple insurance plans and will work with your insurance provider to ensure comprehensive care coverage.
    ADAP provides access to HIV medication and treatment services for uninsured individuals who meet certain income guidelines. We can also assist with prescriptions that may not be covered by ADAP.
    HICP assists those who have active insurance and meet specified income guidelines, but who are unable to pay their health insurance premiums. The program pays monthly health insurance up to $1,375, which includes a spouse and/or children on a family health insurance plan, as well as dental and vision. HICP is available to Georgia residents who are enrolled through District Part B Health Department enrollment sites, of which COMPASS Cares is a participant.